WARRANTY DISCLAIMER
About Our Policy
Thank you for choosing FLSPEEDFAB products! We are committed to delivering exceptional quality and craftsmanship. Please review the following warranty details for your FLSPEEDFAB product.
1. Limited 1-Year Warranty
FLSPEEDFAB provides a limited 1-year warranty for welding-related defects on our products, effective from the date of purchase. This warranty is exclusively for the original owner and is subject to the correct installation, usage, and maintenance of the product.
2. Warranty Coverage and Limitations
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Warranty claims must be submitted to FLSPEEDFAB for inspection and approval. Our decision regarding warranty coverage is at our sole discretion.
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Any modifications made to FLSPEEDFAB products, including heat wrap, ceramic coating, paint, or any forms of welding or modification, will void the 1-year limited warranty.
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The 1-year limited warranty does not cover abuse, improper component fitment, coating, accidents, fire damage, improper installation, crash damage, and similar issues.
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It does not cover damage resulting from user neglect, improper installation, damage caused by unsupported intercooler system and/or exhaust systems, or vibratory contact from other components.
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All FLSPEEDFAB products are designed for off-road/track use only and should be installed by a professional.
3. Custom Handcrafted & Fabricated Parts
Please note that all FLSPEEDFAB custom handcrafted and fabricated parts are considered final sale. Approved returns for eligible products will be subject to a 30% restocking fee based on the original non-sale price of said product.
4. Return and Warranty Claim Process
For returns, warranty claims, or concerns, please contact our support team. Return shipping/freight charges and the responsibility for adequate product packing in a safe container/box lie with the customer.
5. Warranty Claim Resolution
Approved warranty claims are initially subject to repair. If repair is not possible, we will replace the defective part with an item in similar condition. All shipping/freight charges for approved warranty claims are the responsibility of the customer.
6. Limitation of Liability
FLSPEEDFAB shall not be liable for any consequential issues that occur after the installation of our products. This includes but is not limited to repairs, damage, labor costs, loss, or replacement parts.
Please be sure to follow our product installation guidelines and usage instructions for the best performance and longevity. If you have any questions or need assistance, don't hesitate to reach out to our dedicated support team at sales@flspeedfab.com.
7. Pulsar Turbo Systems Warranty Coverage
All Pulsar Turbo Systems products are covered solely under Pulsar's warranty at their discretion. FLSPEEDFAB acts solely as the middleman between our customers and Pulsar Turbo Systems. For warranty claims or concerns related to Pulsar Turbo Systems products, please refer directly to Pulsar Turbo Systems' warranty policies and procedures. FLSPEEDFAB will provide necessary support to facilitate communication and assistance between our customers and Pulsar Turbo Systems during the warranty process.
Please note that any claims, approvals, or resolutions regarding Pulsar Turbo Systems products are the sole responsibility of Pulsar Turbo Systems, and their warranty terms and conditions shall govern the warranty coverage for their products.
For warranty inquiries or support related to FLSPEEDFAB's own products, please refer to the details provided in the previous sections of this warranty disclaimer.
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Thank you for choosing FLSPEEDFAB!
Pulsar Turbo Systems 1-year Limited Warranty
Pulsar Turbo Systems offer a 1-year manufacturer warranty from the date of purchase against all their products for being free from defects in materials and workmanship. For approved warranty claims they will, at their sole discretion, either credit the original purchaser in an amount equal to the original purchase price or replace the applicable Turbocharger Product free of charge, within 60 days of our approval. This is the purchaser’s sole and exclusive remedy and provides complete financial responsibility for a warranty claim.
Pulsar Turbo Systems Returns
Pulsar Turbo System provides a 30-day money-back or item exchange (buyer’s choice) guarantee. The item(s) should be returned in the original packaging and in original condition in order to qualify for the refund/exchange, Buyer will be responsible for the return shipping. Please don’t refuse shipment without communication.
The customer is 100% responsible for any return shipping charges when sending products back to Far Lane Speed & Fabrication for return or warranty claims, however, it's recommended that you contact Pulsar Turbo Systems directly with your return or warranty claim question/concerns before doing so, and other return arrangements may be made.
FAQ
Q: Where are the products made and shipped from?
A: All hand-crafted parts are fabricated at a facility in Calgary, AB, Canada, and ship from either Calgary or Airdrie, AB upon order.
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Q: Do you ship internationally?
A: Yes. We will ship the product anywhere.
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Q: I need a custom part for my build that you don't offer on your store, will you use my measurements to build the piece I need to finish my project?
A: Yes, custom pieces can be discussed by contacting us at sales@flspeedfab.com or DM us on Instagram @flspeedfab or Facebook message.
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Q: Do you offer in-house fabrication services?
A: At this time we are only online based and do not offer in-house fabrication work. But it is planned for the future and will be announced when the time comes.
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Q: What welding process is used on your parts?
A: All FLspeedfab custom parts are precision tig welded and fully backpurged.
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Q: What is backpurging?
A: Backpurging is when you fill the inside of a part (tube or pipe) with 100% argon gas to displace any oxygen before welding. This results in a cleaner, stronger, and overall better quality final weld.
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Q: There is a Pulsar product that I would like to purchase but its not listed on your site. Am I still able to purchase it from you?
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A: We sell all Pulsar Turbo Systems products even if they're not yet listed on our site. Contact us with the product you'd like and arrangements will be made to have it sent to you.
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