Shipping Policy:

1. Shipping Methods and Timeframes: All inventory and custom fabricated items will ship via Canada Post standard shipping unless otherwise requested. (contact sales@flspeedfab.com) 

2. Processing Time: Our team will process and pack your order within 3 business days from the date of purchase. Applicable to in stock inventory. Custom fabricated parts are made to order and lead times will vary based on current backlog. Contact sales@flspeedfab.com 

3. Shipping Costs: Contact sales@flspeedfab.com for the most accurate information on shipping cost to your address.

4. International Shipping: International shipping is available via Canada Post, UPS, Fedex, Purolator. Customs/Duty Fees apply.

5. Order Tracking: We provide order tracking for all shipments. Once your order is shipped, you will receive a tracking number and instructions on how to track your package.

Return Policy:

1. Return Eligibility: We accept returns on any in-stock inventory item sales within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. 

2. Return Procedure: To initiate a return, please follow these steps:

   • Contact our customer support at sales@flspeedfab.com to request a return.

   • Our team will provide you with a return authorization and instructions on how to proceed.

3. Return Shipping: Customer is solely responsible for return shipping costs.

4. Refund or Exchange Options: Once the returned item is received and inspected, we will process your refund within 1 business day to your original payment method. If you prefer an exchange, please let us know, and we will assist you in finding the right product.

5. Restocking Fees: 30% restocking fee applies.

General Considerations:

1. Contact Us: If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact customer support at sales@flspeedfab.com.

2. Policy Updates: We reserve the right to update our shipping and return policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the update.

3. Legal Compliance: This shipping and return policy is subject to all relevant laws and regulations governing consumer rights and protection in AB, Canada.

Additional Note: Custom Fabricated Items

Please note that all custom fabricated items are considered final sale and are not eligible for returns or exchanges, except in cases of manufacturing defects. Custom fabricated items are uniquely tailored to your specifications, making them non-returnable. Before placing an order for custom fabricated items, please ensure all details and measurements are accurate to avoid any discrepancies.

If there is a manufacturing defect with a custom fabricated item, please contact our customer support team within 7 days of receiving the product to initiate the return/exchange process. Our team will guide you through the necessary steps to resolve the issue promptly.

We strive to provide high-quality products and ensure your complete satisfaction. If you have any questions or concerns about our return policy or custom fabricated items, please don't hesitate to reach out to our customer support team at sales@flspeedfab.com

Thank you for your understanding and cooperation.

• FLSPEEDFAB Team

 

By making a purchase with us, you acknowledge that you have read, understood, and agree to abide by our shipping and return policy.

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Shipping and Return Policy - Pulsar Turbo Systems Products

Thank you for choosing FLSPEEDFAB as your trusted supplier of Pulsar Turbo Systems products. We strive to provide you with exceptional service and satisfaction. Please take a moment to review our shipping and return policy, which outlines the procedures for handling product returns and warranty claims.

Shipping Policy:

1. Order Processing: We will process and pack your order for Pulsar Turbo Systems products within 1 business day from the date of purchase.

2. Shipping Methods and Timeframes: Pulsar Turbo Systems products will be shipped using DHL or Fedex typically but is subject to change. The estimated delivery time is typically 5-10 business days, depending on the shipping method and your location.

3. Shipping Costs: Free shipping over $150 USD for items coming direct from their warehouse. You as the customer are responsible for any Customs/Duty fees.

4. Order Tracking: Once your order is shipped, you will receive a tracking number and instructions on how to track your package.

Return Policy:

1. Return Eligibility: We understand that sometimes, you may need to return a Pulsar Turbo Systems product. To initiate a return or warranty claim, please contact us at sales@flspeedfab.com. Our team will gladly assist you in the process.

2. Contact FLSPEEDFAB: For returns and warranty claims, kindly contact us at sales@flspeedfab.com. Our dedicated team will guide you through the necessary steps and provide you with a return authorization or warranty claim information.

3. Pulsar Turbo Systems' Discretion: It is important to note that all returns and warranty claims for Pulsar Turbo Systems products are subject to the sole discretion of Pulsar Turbo Systems. Once we receive your request and assist you with the initial steps, the final decision to accept or deny the return or warranty claim rests with Pulsar Turbo Systems.

4. Refunds and Replacements: Should Pulsar Turbo Systems approve your return or warranty claim, any applicable refunds or replacements will be processed as per Pulsar Turbo Systems' return and warranty policies.

 

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